Susan is hired as salesperson in a jewelry store. Being new to the industry, she does not possess a great deal of knowledge about the products offered by the store. She is often asked questions by customers to which she does not know the answer. However, she always responds to them by saying, "I will check with my store manager and get back to you." By being honest with her customers, Susan exhibits:
A) clemency.
B) resilience.
C) predictability.
D) candor.
E) expertise.
Correct Answer:
Verified
Q17: Which of the following is true of
Q18: Identify a true statement about trust.
A) Trust
Q19: _ are salespeople who are in a
Q20: Which of the following statements is true
Q21: Honesty of the spoken word is called
Q23: _ is a knowledge tool that salespeople
Q24: Andrew is a sales representative for an
Q25: A salesperson's commonalities with other individuals is
Q26: _ refers to a salesperson's behavior that
Q27: Ravi is a sales representative at a
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