Margaret receives a call from a female sales executive offering products of a brand called Pleoni. As soon as the sales executive begins briefing her about the products, Margaret interrupts her and lets her know that she has already had a bad experience with the salesperson's company. She informs her that the last time she had purchased from that company, she had received a damaged product and that the company had not handled the matter properly. Based on the given information, it can be said that Margaret is raising a _____.

Question

Quizplus · Accepted Answer

Margaret is raising a source objection because her complaint is related to a previous negative experience with the company's product and service, not the price, time, need, or a stalling tactic.

Margaret Receives a Call from a Female Sales Executive Offering