Regan is a salesperson for a furniture manufacturing company. He is very good at dealing with upset customers. Even if customers are rude, he stays calm and does not lose his cool. His calm approach enables him to eventually resolve their complaints. In the context of customer service dimensions, Regan exhibits _____ in the given scenario.
A) brevity
B) candor
C) resilience
D) conscientiousness
E) promptness
Correct Answer:
Verified
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