Many customers feel neglected once they place an order with a company because the salesperson is not as attentive as he or she was previously.
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Q79: Determining how one's customers' needs and perceptions
Q80: The three dimensions of customer service are:
A)
Q81: A salesperson's job of educating and satisfying
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Q83: Brainstorming sessions with customers demonstrate a willingness
Q85: After a sale is made, one of
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Q89: A customer can be turned onto an
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