Andres Is Conducting His First Therapy Group for the Elderly

Andres is conducting his first therapy group for the elderly. One client in particular, Jaime, complains about everything: his children, grandchildren, politics and mostly how the world has changed for the worse. Andres should:

A) Allow Jaime to complain, even if there is nothing you can do about it
B) Redirect Jaime to things that can be changed
C) Explain to Jaime sensitively that he is wasting time with the unchangeable
D) Refer Jaime to individual therapy