Which poor "customer relations" tactic often breaks the patient's train of thought and leads to frustration?
A) interrupting
B) asking questions
C) speaking too slowly
D) repeating yourself
Correct Answer:
Verified
Q3: To help improve listening skills, have the
Q4: Barriers in language that cause poor communication
Q5: In health care environments, who are considered
Q6: What kind of questions can usually be
Q7: Listening is a passive activity in the
Q9: When sending an e-mail, what should you
Q10: Personal barriers include everything outside of the
Q11: What is the best form of patient
Q12: Although we hear sounds with our ears,
Q13: Prejudice is a barrier to communication in
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents