Which of the following represents the best business writing?
A)We regret that we are unable to accept you as a credit customer at this time.
B)You will never be sorry that you opened a checking account with our bank.
C)We cannot accept the returned merchandise because it is not resalable.
D)You can return all resalable merchandise for a store credit.

Question

Quizplus · Accepted Answer

Option D is the best business writing because it is positive, customer-focused, and clearly states the action the customer can take, which is more effective in maintaining a good customer relationship.

Which of the Following Represents the Best Business Writing