Positive phrasing is important in bad-news messages because it
A)keeps the reader in a receptive mood.
B)describes what you can do instead of what you can't.
C)often sounds more sincere.
D)accomplishes all of these.

Question

Positive phrasing is important in bad-news messages because it
A)keeps the reader in a receptive mood.
B)describes what you  can  do instead of what you can't.
C)often sounds more sincere.
D)accomplishes all of these.

Quizplus · Accepted Answer

Positive phrasing in bad-news messages is important because it keeps the reader in a receptive mood, focuses on what can be done rather than what cannot, and often sounds more sincere, thus accomplishing all of the mentioned benefits.

Positive Phrasing Is Important in Bad-News Messages Because It