Which of the following is the best advice to follow when placing a business phone call?
A) Use professional vocabulary and courteous language.
B) Realize that the responsibility for ending a call lies with the caller.
C) In the introduction of the phone call, name the person you are calling, identify yourself and your affiliation, and give a brief explanation of your reason for calling.
D) All answer choices are good tips to follow when placing business phone calls.
Correct Answer:
Verified
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