Which of the following is the best advice to follow when receiving telephone calls for others?
A) Identify your colleague's whereabouts if you are answering his or her phone.
B) Guarantee the caller that your colleague will return the call within a few hours.
C) Verify telephone numbers and spelling of names when taking messages.
D) Find your coworker immediately and report that he or she has an incoming call.
Correct Answer:
Verified
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