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Leticia Has Called a Client and Received His Voice Mail

Question 26

Multiple Choice

Leticia has called a client and received his voice mail. What is the best advice you can give Leticia for leaving a message?


A) Hang up and call back later; her client won't want to be bothered with having to listen to a message.
B) Speak as quickly as possible to make her message more concise.
C) Smile when leaving her message to add warmth to her voice.
D) Leave a complete message, including confidential details about the project Leticia is working on, to make her message as useful as possible.

Correct Answer:

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