Jeff, a café attendant at Tasty bakery, doubts the freshness of the bread in the bakery and requests his manager for fresh stock. However, the manager overlooks Jeff's concern and instructs him to serve the unsold bread first. In this scenario, Jeff is likely to experience _____.
A)role ambiguity
B)person-role conflict
C)interrole conflict
D)non-role conflict

Question

Quizplus · Accepted Answer

Jeff is likely to experience person-role conflict because his personal ethics or values (serving fresh bread) conflict with the expectations of his role as defined by his manager (to serve the unsold bread first).

Jeff, a Café Attendant at Tasty Bakery, Doubts the Freshness