In the context of communication barriers, which of the following statements is true of civility and incivility?
A)Civility creates communication barrier and jars people's emotions.
B)Workplace incivility is low-intensity deviant workplace behavior.
C)Incivility cannot have positive effect in any circumstances.
D)Workplace civility is the avoidance of difficult or complicated issues.

Question

Quizplus · Accepted Answer

Workplace incivility is characterized as low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. It's not necessarily about avoiding issues or creating barriers, but about the subtlety and ambiguity of the disrespectful behavior.

In the Context of Communication Barriers, Which of the Following