Rita has a naturally loud voice. Even when she is happy, her colleagues mistake her to be angry or upset. In this scenario, Rita's colleagues evidently make assumptions about her based on _____.
A)verbal cues
B)facial expressions
C)paralanguage cues
D)metalanguage cues

Question

Quizplus · Accepted Answer

Rita's colleagues are making assumptions based on the tone, pitch, loudness, and other vocal characteristics that accompany her speech, which are aspects of paralanguage cues. These cues can convey emotions and attitudes beyond the actual words spoken.

Rita Has a Naturally Loud Voice