A fire accident just occurred in the department that Tom supervises. Which type of decision must Tom make in the given situation?
A) A non-programmed decision
B) An opportunity decision
C) A programmed decision
D) A repetitive decision

Question

Quizplus · Accepted Answer

Non-programmed decisions are made in response to situations that are unique, are poorly defined and largely unstructured, and have important consequences for the organization. A fire accident is an unexpected and unique situation that requires a specific, tailored response, making it a non-programmed decision.

A Fire Accident Just Occurred in the Department That Tom