One of the things that supervisors often do poorly, is addressing the performance problems of their subordinates.
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Q16: Coaching is the process that supervisors use
Q17: In the 1940s, a counsellor's primary job
Q18: Tutoring is helping team members gain knowledge,
Q19: Confronting/Challenging involves understanding how to approach and
Q20: The supervisor must create a supportive atmosphere
Q22: Participation in an EAP (Employee Assistance Program)
Q23: Counseling is only used when an employee
Q24: The supervisor never counsels employees about physical
Q25: Coaches should act as resources for team
Q26: When addressing an employee's poor performance, a
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