When addressing an employee's poor performance, it is best to use:
A) general coaching statements.
B) evasive statements.
C) pinpointed coaching statements.
D) declarative statements.

Question

Quizplus · Accepted Answer

Pinpointed coaching statements are specific and focused, allowing for clear communication about what needs to improve. This specificity helps the employee understand exactly what aspects of their performance are lacking and what is expected for improvement.

When Addressing an Employee's Poor Performance, It Is Best to Use