If a client questions the competence of a worker, the worker can respond by doing any of the following except :

Question

Quizplus · Accepted Answer

Being surprised that the client would question your competence is not a professional or constructive way to respond to concerns about competence. It does not address the client's concerns or demonstrate professionalism. The other options (A, B, C) are positive ways to respond, showing organization, relationship-building skills, and engagement with the client's concerns.

If a Client Questions the Competence of a Worker, the Worker