One of the problems with many of the dot-com companies that failed in the mid-1990s was a lower and middle management adherence to innovation and an expectation that work would be fun while top management envisioned the company being profitable and the elimination of unnecessary expenses. These companies lacked ____ in their organizational cultures.
A) empathy
B) formalization
C) consistency
D) broad spans of management
E) responsiveness
Correct Answer:
Verified
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