Downsizing has thinned the ranks of hospital personnel. Hospital employees were adamantly resisting any more change. What method could hospital administrators use to manage this resistance?
A) educate employees about the need for change
B) let the employees participate in implementing the change process
C) provide significant managerial support
D) let employees discuss and agree on who will do what after change occurs
E) any or all of these

Question

Quizplus · Accepted Answer

All of the listed methods can be effective in managing resistance to change. Educating employees about the need for change can help them understand the rationale behind it and see the benefits. Allowing employees to participate in the change process can increase their sense of ownership and commitment to the changes. Providing significant managerial support can help employees feel valued and supported during the transition. Letting employees discuss and agree on who will do what after the change occurs can reduce uncertainty and anxiety about the impact of the change on their roles and responsibilities.

Downsizing Has Thinned the Ranks of Hospital Personnel