An international distribution company has a shipping division, a warehouse division, a computer hardware and software distribution center, as well as, a marketing research department, a human resources department, and an accounting department. A salesperson who works in the shipping division is told by the accounting department that he must turn in a weekly expense account. His supervisor in the shipping division wants expense accounts submitted monthly. The salesperson is likely experiencing a problem with ____.
A)line authority
B)delegation of authority
C)centralization
D)chain of command
E)organizational synergy

Question

Quizplus · Accepted Answer

The salesperson is experiencing a problem with the chain of command, as there is a conflict between the instructions given by the accounting department and the supervisor in the shipping division.

An International Distribution Company Has a Shipping Division, a Warehouse