Managers should know and use the address terms that people in a given culture use to address each other in the workplace to increase the chances for successful cross-cultural communication. Doing this will tend to ____ on the part of the person from the other culture who is being addressed (or spoken to).

Question

Managers should know and use the address terms that people in a given culture use to address each other in the workplace to increase the chances for successful cross-cultural communication. Doing this will tend to ____ on the part of the person from the other culture who is being addressed (or spoken to).

Quizplus · Accepted Answer

Using appropriate address terms can make individuals from other cultures feel respected and understood, thereby reducing defensiveness and fostering a more open and effective communication environment.

Managers Should Know and Use the Address Terms That People