Sociologist Arlie Hochschild extended the work of Erving Goffman by presenting "actors" as not only managing outer impressions but as also managing
A)other people's impressions.
B)their physical appearance.
C)their surroundings.
D)inner feelings or emotions.

Question

Quizplus · Accepted Answer

Hochschild introduced the concept of "emotional labor," which involves managing inner feelings or emotions to fulfill the emotional requirements of a job, extending Goffman's idea of impression management.

Sociologist Arlie Hochschild Extended the Work of Erving Goffman by Presenting