Pharmacies, banks, and car washes have adopted "drive-thru" services to facilitate their goal of moving customers from one state of being to another quickly. This strategy speaks to which one of the following McDonaldization principles?

Question

Quizplus · Accepted Answer

Efficiency is the principle of McDonaldization that is highlighted by the adoption of "drive-thru" services in various businesses. This approach aims to minimize the time and effort required for customers to access services, thereby streamlining operations and enhancing the speed of service delivery.

Pharmacies, Banks, and Car Washes Have Adopted "Drive-Thru" Services to Facilitate