James is a case manager for the New Day Recovery Center. This agency provides short-term treatment for individuals who have been charged with alcohol- or drug-related violations of the law. Many times, a new client will come to the center because of a court order. These clients usually are required to stay at the center for 30 days.
James has been working for New Day for six months, and he has become accustomed to the routines and the informal structure of the agency. He knows that, often times, the clients who come because of a court order are resistant to treatment and may not follow through with their treatment plan after their release.
James has also learned that many of the other case managers are unwilling to discuss issues, and seem to prefer keeping to themselves. James feels isolated in his work, and is losing interest in his job. He has also been having trouble in his relationships away from work.
James might benefit from which of the following activities as a way to counter the effects of burnout?
I . Participate in relaxing activities.
II . Find a different type of employment.
III. Attend to minor client changes.
IV.End the unsatisfactory personal relationship(s).
A)I and III
B)I, III and IV
C)II and IV
D)I, II, III, and IV

Question

James is a case manager for the New Day Recovery Center. This agency provides short-term treatment for individuals who have been charged with alcohol- or drug-related violations of the law. Many times, a new client will come to the center because of a court order. These clients usually are required to stay at the center for 30 days.
James has been working for New Day for six months, and he has become accustomed to the routines and the informal structure of the agency. He knows that, often times, the clients who come because of a court order are resistant to treatment and may not follow through with their treatment plan after their release.
James has also learned that many of the other case managers are unwilling to discuss issues, and seem to prefer keeping to themselves. James feels isolated in his work, and is losing interest in his job. He has also been having trouble in his relationships away from work.
James might benefit from which of the following activities as a way to counter the effects of burnout?
I . Participate in relaxing activities.
II . Find a different type of employment.
III. Attend to minor client changes.
IV.End the unsatisfactory personal relationship(s). ​
A)I and III
B)I, III and IV
C)II and IV
D)I, II, III, and IV

Quizplus · Accepted Answer

Participating in relaxing activities can help James manage stress and prevent burnout by providing a way to unwind and recharge. Attending to minor client changes can give him a sense of accomplishment and progress, which can be motivating and help counter feelings of stagnation or ineffectiveness.

James Is a Case Manager for the New Day Recovery