A technician needs to service a laptop computer that is experiencing an intermittent problem with the display.
Which of the following will be most effective at helping the technician complete the work in a timely and efficient manner? (Select TWO).
A) Provide the customer with a laptop to use while the failing unit is being repaired.
B) Document and label the location of the screws and cables before removing them.
C) Compare the system board display connections with a properly functioning laptop.
D) Organize and place all parts and screws and in one place.
E) Charge the laptop battery pack so it is ready to return to the customer with a full charge.

Question

Quizplus · Accepted Answer

Documenting and labeling the location of the screws and cables before removing them will help the technician to reassemble the laptop correctly and quickly. Organizing and placing all parts and screws in one place will help the technician to keep track of all the components and avoid losing any small parts.

A Technician Needs to Service a Laptop Computer That Is