A mobile device user has tried to install a new app numerous times without success. She has closed all unused apps, disabled live wallpapers, and restarted the device in an attempt to get the app to install.
Which of the following steps should the user take next?
A) Back up all user data and perform a factory reset.
B) Check for sufficient available storage space.
C) Disable full device encryption.
D) Generate a new public key.

Question

Quizplus · Accepted Answer

The user should check for sufficient available storage space because lack of storage is a common reason for apps not installing. Other options are more drastic measures that are not typically necessary for this issue.

A Mobile Device User Has Tried to Install a New