Which of the "seven sins of service" might be characterized by the phrase "Now don't worry your silly little head about it-trust me"?

Question

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Condescension is characterized by a patronizing or superior attitude towards others, which is reflected in the phrase "Now don't worry your silly little head about it-trust me." This phrase implies a demeaning attitude towards the customer, suggesting they are not capable of understanding or dealing with the situation themselves.

Which of the "Seven Sins of Service" Might Be Characterized