The first step healers might use when collecting illness narratives would be to

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Asking the patient to describe their perspective of the health problem is the first step in collecting illness narratives. This allows the healer to understand the patient's beliefs, attitudes, and feelings about their illness, which can be important in developing an effective treatment plan. Collecting information about the treatment plan in use and assessing the illness would come later in the process. Contacting a healer from the patient's home culture may not always be possible or necessary.

The First Step Healers Might Use When Collecting Illness Narratives