When a speaker's nonverbal cues contradict the verbal message,responding with statements like "I'm not sure I understand" or "Please tell me more about ..." are ways to

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When a speaker's nonverbal cues contradict their verbal message, responding with statements like "I'm not sure I understand" or "Please tell me more about..." are ways to probe for more information. This allows the listener to clarify the message being conveyed and gain a deeper understanding of the speaker's intentions or emotions. It can also help to reduce misunderstandings and misinterpretations that could potentially lead to conflict. The other choices (expressing disapproval, reducing conflict, taking control of the conversation) are not appropriate responses to nonverbal cues that contradict the verbal message.

When a Speaker's Nonverbal Cues Contradict the Verbal Message,responding with Statements