An electronics manufacturer who rotates workers among several different jobs or switches them to a complete cycle of work in order for them to gain knowledge is using an approach known as usability testing.

Question

Quizplus · Accepted Answer

The approach described is known as job rotation, not usability testing. Job rotation is a method used to enhance employees' skills and knowledge by moving them through different positions or tasks, whereas usability testing is a technique used in product design to evaluate a product's user interface by testing it with real users.

An Electronics Manufacturer Who Rotates Workers Among Several Different Jobs