Even if youexpress sympathy immediately after learning of a death or accident via e-mail,you should still follow that message up with a ________ note.
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Q98: The best goodwill messages concentrate on the
Q99: Avoiding such comments asI remember when I
Q100: When you write messages that request information
Q101: Goodwill messages are important to personalizing and
Q102: Planning for _ is important in helping
Q104: Your company was charged twice last month
Q105: In the _ of a claim message,explain
Q106: You are a landlord for an office
Q107: _ messages express thanks,congratulations,recognition,and sympathy.
Q108: Goodwill messages should be selfless,specific,sincere,spontaneous,and _.
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