Giving unhappy customers a chance to cool down is important,so companies should wait at least 72 hours to respond to a complaint.

Name: Giving unhappy customers a chance to cool down is important,so companies should wait at least 72 hours to respond to a complaint.
Brand: Quizplus
Rating: 4.8 (46 reviews)

Question

Quizplus · Accepted Answer

Waiting 72 hours to respond to a complaint is not recommended as it may cause the customer to become more frustrated and feel ignored. It is best to respond as soon as possible while maintaining a calm and respectful tone.

Giving Unhappy Customers a Chance to Cool Down Is Important,so