Which of the following statements is an example of resalein the closing paragraph of a bad-news message?
A) The product you ordered is no longer in stock.
B) You chose our best-selling model.
C) We are happy to send you an alternative product.
D) Because we are out of the product you ordered,we are referring you to our competitor.
Correct Answer:
Verified
Q87: When abusive language is spoken,it's called _.
Q88: Most job refusal letters _.
A)use the indirect
Q89: Business communicators should use the _ organizational
Q90: Deciding whether to use the direct or
Q91: Whether to use the direct or indirect
Q93: You should explain the reasons for a
Q94: Goldstar Investments has just learned that it
Q95: When abusive language is written,it is called
Q96: To avoid charges of discrimination or wrongful
Q97: The key to ethical communication lies in
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