________ can be destroyed when employees learn of major events affecting their jobs through the ____________________ or from news accounts⎯rather than from management.
Correct Answer:
Verified
Q99: A _ is a neutral or positive
Q100: _ is the legal term for any
Q101: _-voice verbs are effective in many bad-news
Q102: To avoid charges of discrimination or wrongful
Q103: Many techniques can be used to cushion
Q105: One useful technique for reducing the pain
Q106: One way to soften negative news in
Q107: Without a sound explanation of the _
Q108: Dealing effectively with disappointed customers is an
Q109: Closing a bad-news message with a statement
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