Jackson has completed remediation of a virus-infected system. He eliminated all the startup program issues and uninstalled several browser add-ons. Jackson has scheduled scans to be performed daily and has run updates on Windows and the anti-malware program. He has enabled System Restore and created a new restore point.
What should Jackson do to complete the malware removal process?
A) Educate the end user.
B) Document the problem.
C) Recover the user data.
D) Reinstall Windows.

Question

Jackson has completed remediation of a virus-infected system. He eliminated all the startup program issues and uninstalled several browser add-ons. Jackson has scheduled scans to be performed daily and has run updates on Windows and the anti-malware program. He has enabled System Restore and created a new restore point.  
What should Jackson do to complete the malware removal process?
A) Educate the end user.
B) Document the problem.
C) Recover the user data.
D) Reinstall Windows.

Quizplus · Accepted Answer

Educating the end user is an important final step to prevent future infections by informing them about safe practices and how to avoid malware.

Jackson Has Completed Remediation of a Virus-Infected System