A mobile device user is having problems launching apps and texting. The user touches an app to launch it, but the app icon next to the desired app launches instead. When the user types a text message, every word in the message is misspelled.
What is the most likely cause for this behavior?
A) The device is overheating and causing touch screen failure.
B) The screen protector is interfering with touch response.
C) The device is experiencing high resource usage.
D) The device has an unintended Wi-Fi connection.

Question

Quizplus · Accepted Answer

The screen protector can sometimes interfere with the touch response of a device, leading to inaccurate touch inputs. This would explain why the wrong app is launching and why there are typing errors, as the device is not accurately registering where the user is touching.

A Mobile Device User Is Having Problems Launching Apps and Texting