Once a debt- collection agency receives notice that a consumer refuses to pay a debt, the debt-collection agency may continue to contact them to remind them of the debt's existence.

Question

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Under the Fair Debt Collection Practices Act (FDCPA), once a consumer notifies a debt collector in writing that they refuse to pay a debt or wish the collector to cease communication, the collector must stop contacting the consumer, except to inform them of specific actions like legal proceedings.

Once a Debt- Collection Agency Receives Notice That a Consumer