CRM tools allow companies such as Credit Suisse,AT&T,Hewlett-Packard and others to determine:
A)warranty of products sold to consumers.
B)amount paid by consumers in different countries.
C)which customers are most valuable.
D)the use of credit cards for payment.
E)the use of laptop computers by customers.

Question

Quizplus · Accepted Answer

CRM (Customer Relationship Management) tools are designed to help companies analyze and manage customer interactions and data throughout the customer lifecycle. This includes identifying which customers are most valuable to the business, allowing for targeted marketing, sales, and service efforts.

CRM Tools Allow Companies Such as Credit Suisse,AT&T,Hewlett-Packard and Others