Return on investment focuses on benefits that cannot be predicted.
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Q7: The keys to successful implementation of any
Q8: Electronic commerce initiatives are, in general, more
Q9: The rapid changes in hardware and software
Q10: Increased customer satisfaction is a tangible benefit
Q11: In the context of assessing the benefits
Q13: A weakness of return on investment is
Q14: If the benefits exceed the costs of
Q15: Total cost of ownership techniques measure the
Q16: A successful business plan for an electronic
Q17: The first step in determining which parts
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