Technician A says when diagnosing a computer controlled transmission, the first step is to check all service information. Technician B says when diagnosing a computer controlled transmission, the first step is to verify the customer concern. Who is correct?
A)A only
B)B only
C)Both A and B
D)Neither A nor B

Question

Quizplus · Accepted Answer

The first step in diagnosing any automotive issue, including a computer-controlled transmission, is to verify the customer concern to ensure the problem is accurately identified before consulting service information.

Technician a Says When Diagnosing a Computer Controlled Transmission, the First