Doug rented a car to drive from Las Vegas to Los Angeles. Doug did not see the warning and he put the wrong kind of fuel in his diesel rental car. The car broke down half-way between Las Vegas and Los Angeles. Doug called the rental car company and complained about his defective vehicle. The rental car company sent out a tow truck with a different car for Doug, paid for a hotel for the night, and offered him coupons for free rentals in the future. Doug did not disclose the fueling issue. Doug has not violated any of the categories of ethical breaches.
Correct Answer:
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