Your unit has not been able to meet its sales goals for your quarter. Your assistant has suggested that you ship out enough goods to meet the quarterly goals by simply overshipping quantities on customer orders. When the goods are returned, you would simply take the returns in the next quarter after you have had more of an opportunity to meet goals. A customer who agreed to help you with your shifting would not be engaged in unethical behavior.

Question

Your unit has not been able to meet its sales goals for your quarter. Your assistant has suggested that you ship out enough goods to meet the quarterly goals by simply overshipping quantities on customer orders. When the goods are returned, you would simply take the returns in the next quarter after you have had more of an opportunity to meet goals.  A customer who agreed to help you with your shifting would not be engaged in unethical behavior.

Quizplus · Accepted Answer

This suggestion from the assistant is unethical behavior and could damage the reputation of the company. Engaging in this behavior is not a solution to meeting sales goals and could lead to legal issues. A customer who agrees to participate in this behavior would also be engaging in unethical behavior.

Your Unit Has Not Been Able to Meet Its Sales