What problems did Tylenol experience between 2010 and 2012?
A) A phantom recall
B) Shoddy manufacturing practices
C) A drop of 55% in Tylenol sales
D) All of the above

Question

Quizplus · Accepted Answer

Tylenol experienced all of the mentioned problems between 2010 and 2012. The company had a phantom recall, which involved hiring contractors to secretly purchase and remove from shelves defective batches of Tylenol products without informing the public. There were also reports of shoddy manufacturing practices at Tylenol's factories. These issues contributed to a drop of 55% in Tylenol sales during this time period.

What Problems Did Tylenol Experience Between 2010 and 2012