By conforming to ISO 9000, a small manufacturing firm could achieve improvements in
A) sales to Walmart.
B) export sales.
C) product design.
D) quality of incoming raw materials.

Question

Quizplus · Accepted Answer

ISO 9000 is a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements to be implemented to maintain an efficient quality system. They are not specific to any one industry and can be applied to organizations of any size. ISO 9000 can help a company improve its product quality, enhance customer satisfaction, and increase its export sales by ensuring the products meet international quality standards, making them more competitive in the global market. It does not directly affect sales to any specific company, product design, or the quality of incoming raw materials, although indirectly, the focus on quality might lead to improvements in these areas over time.

By Conforming to ISO 9000, a Small Manufacturing Firm Could