Establishing and maintaining high standards in how work is done is
A) total quality management
B) information management
C) employee productivity
D) initiative

Question

Quizplus · Accepted Answer

Total quality management is all about ensuring that work is done to a high standard, preserving those standards once they are established, and continually assessing and improving upon them. Information management, employee productivity, and initiative are also important factors in maintaining high standards, but are not as directly associated with the concept of total quality management.

Establishing and Maintaining High Standards in How Work Is Done