When you are on the telephone and receive a second call, you need not tell the first caller you are placing him or her on hold.

Name: When you are on the telephone and receive a second call, you need not tell the first caller you are placing him or her on hold.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

It is considered polite to inform the first caller that you will be placing them on hold to take a second call, rather than abruptly putting them on hold without warning.

When You Are on the Telephone and Receive a Second