What is the best strategy to follow when listening to a patient who is speaking in favor of something about which you strongly disagree?
A) Think about the reasons she is wrong.
B) Excuse yourself politely and leave.
C) Listen carefully and ask about her beliefs.
D) Ignore what she is saying.

Question

Quizplus · Accepted Answer

It is important to listen carefully to the patient, even if you disagree with their beliefs. Asking about their beliefs can help both parties understand each other better and build a stronger patient-provider relationship. Thinking about why the patient is wrong or ignoring them completely can be disrespectful and create barriers to effective communication. Excusing oneself from the conversation may be appropriate in certain situations, but should not be the default response.

What Is the Best Strategy to Follow When Listening to a Patient