It is best not to apologize to a patient, because this admits blame for a problem you may have caused.

Question

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It is important to apologize to a patient if you have made a mistake or caused a problem for them, as it shows empathy and can help to build trust in the patient-provider relationship. However, it is also important to take responsibility and explain what steps you are taking to address the issue and prevent it from happening again in the future.

It Is Best Not to Apologize to a Patient, Because