Describe a vehicle recall.
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Q57: Entry-level technicians usually receive _ pay.
A) hourly
B)
Q58: Two technicians are discussing technician responsibilities. Technician
Q59: The accountant _.
A) greets the customer
B) initiates
Q60: If a mistake is made, it should
Q61: Describe the different methods of technician pay.
Q63: What kind of warranty covers every component
Q64: Describe an arbitration board.
Q65: What does "TSB" stand for?
Q66: What do some shops offer to supplement
Q67: What should be done if a mistake
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